Refund Policy

Last updated: January 2025

1. Subscription Cancellation

You may cancel your premium subscription at any time. Upon cancellation, you will continue to have access to premium features until the end of your current billing period. No partial refunds are provided for unused time within a billing period.

2. Refund Eligibility

We offer a full refund within 14 days of your initial subscription purchase if you are not satisfied with the Service. To request a refund, please contact us with your account email address.

3. How to Request a Refund

To request a refund:

1. Send an email to nbs@simpl.ws
2. Include your account email address
3. Briefly explain the reason for your refund request

We will process your request within 5-7 business days.

4. Refund Method

Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

5. Non-Refundable Situations

Refunds may not be provided in the following cases:

• Requests made after 14 days from purchase
• Violation of our Terms of Service
• Abuse of the refund policy (e.g., repeated refund requests)

6. Subscription Renewals

Subscription renewals are non-refundable. To avoid being charged for the next billing period, please cancel your subscription before the renewal date.

7. Contact

For questions about refunds or to request a refund, please contact us at: nbs@simpl.ws